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Fundraising and Engagement Ambassador - Hallam Fund - SHU Campus Job

‘Being part of the Hallam Fund was an enjoyable and insightful experience. It helped me to develop many of my skills whilst working for a good cause. What I liked most was conversing with alumni doing different things in life, securing donations to help make a difference, and working as part of a team.
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Do you have excellent communication skills, an enthusiasm for Sheffield Hallam and a desire to improve the lives of your fellow students?


Are you looking to gain experience in fundraising, build contacts and do something that will benefit your student community for years to come from the comfort of your own home?


If so, we'd love you to apply for the 2022 Hallam Fund Team!

The University's Hallam Fund was established in 2016 and is funded through donations from alumni, staff and friends of the University to provide additional support to innovative projects which benefit our student and research community. Every penny of each donation goes directly into supporting the most disadvantaged students through scholarships and bursaries.

Every year we run a telephone campaign where our students call our alumni to speak to them about the Hallam Fund. We notify alumni prior to calling and give them the opportunity to opt out. We speak to alumni that are already engaged with the university or those who have indicated the willingness to speak to us.

This year we are looking for 40 Fundraising & Engagement Ambassadors to join the team! Ambassadors will be paid at £9.90 per hour.
This is a fantastic opportunity for students who want to have a transformational impact on the Sheffield Hallam community, as well as gain valuable skills,
Fundraising & Engagement Ambassadors will:
·      Be an ambassador of the Hallam Fund
·      Call alumni and talk about their time at Sheffield Hallam and their lives since graduating
·      Help alumni understand the importance of giving and the impact of their gift
·      Ask alumni to support the Hallam Fund with a regular gift
·      Handle each phone call with courtesy, diplomacy and tact
·      Be responsible for own personal development, adapting the style, techniques and structure of calls
·      Accurately process and record direct debit sign ups, gift aid and new details
·      Operate with discretion and confidentiality
·      Be positive, responsible and committed attitude to the role and the team
·      Take part in activities beyond the Telephone Campaign (i.e., provide testimonies, partake in photoshoots, support digital and direct mail campaigns, and undertake ad hoc data and administrative tasks) 


As Fundraising & Engagement Ambassadors, you will:
·      work remotely from your own accommodation
·      require a laptop and a smartphone. Laptops can be provided for ambassadors who do not have one
·      need reliable internet access. All calls will be made using an app, so no calling charges will be incurred
Fundraising & Engagement Ambassadors will have:
·      Experience of communicating with people from a wide range of backgrounds
·      High levels of emotional intelligence, adaptability and resilience
·      Knowledge of and enthusiasm for Sheffield Hallam University
·      Excellent telephone skills
·      Excellent communication and listening skills with a genuine interest in people
·      High levels of attention to detail
·      Self-confidence and ability to negotiate
·      Experience of volunteering/charity work and/or evidence of co-curricular activities (such as student societies/clubs) is desirable


Fundraising & Engagement Ambassadors will be:
·      Comfortable with the idea of asking for donations
·      Open and responsive to feedback and committed to continuously improving
·      Proficient in the use of computers/laptops (training will be provided on our system)
·      Proactive and able to use initiative
·      Able to work effectively as a member of a team
·      Punctual and reliable
·      Able to act with complete confidentiality and with adherence to the Data Protection Regulations

If shortlisted, you'll need to be:                                             
·      Available to attend a selection workshop (via Zoom) on Friday 1st, Monday 4th, Tuesday 5th and Wednesday 6th April.
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If selected, you'll need to be:
·      Able to attend two full paid training days (via Zoom) on Saturday 7th and Sunday 8th May 2022. A paid evening optional calling session will take place on the 20th February.
·      Available to work at least three shifts a week from 9th May to 29th May 2022. Calling will take place from 5.45 to 9pm Monday to Thursday, 10:45 to 5pm (with a 45 minute break) on Saturdays and 1:45 to 8pm (45 minute break) on Sundays.
 
There will also be an opportunity for ambassadors to meet the campaign managers and each other for in-person team building activities on Wednesday, 13th April from 4 – 5pm. 

The deadline for applications is 11:55pm on Sunday 13th March

Campus Jobs are open to and inclusive of all students studying at Sheffield Hallam University. We have a positive approach to diversity which ensures that applicants will be selected for the job based on merit alone.

Sheffield Hallam welcomes applications from all candidates irrespective of age, pregnancy and maternity, disability, gender, gender identity, sexual orientation, race, religion or belief, or marital or civil partnership status.

We particularly welcome applicants from underrepresented groups. If you are a care leaver, estranged student, carer, a refugee student or a student seeking asylum in the UK, you will be guaranteed an interview for the role, as long as you complete the application form to the best of your abilities.

We are committed to equal opportunities and aim to create an environment which enables all students to work effectively as part of the University community.

Please note that should your application be successful, you will be required to present your passport prior to undertaking the role. Please ensure you are in a position to do so upon request.

Also, if you are successful and have a Visa you will be required to provide a letter stating your term time dates, this can be obtained from the university website. You would not be able to work until we have this letter, this is a UKVI requirement.


All successful candidates will be required to apply for a National Insurance (NI) number via the National Insurance helpline, if you have not already got a NI number. You will need to have a National Insurance number before you can be set up on the payroll system to be paid. 

For further information, please contact fundraising@shu.ac.uk. If you have any issues applying for the role, please contact Campus Jobs on campusjobs@shu.ac.uk.